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Wholesale Terms & Policies

updated 01/05/2010

There is a $30 processing fee for Application which will be credited to your opening order.

Minimum opening order is $200.  No minimum re-order, however any order under $200 will incur an additional $5 handling fee.

Any account inactive for 12 months will be dropped from the program.

We accept Visa, MasterCard, Discover, American Express, Check, Money Order and Paypal payments.

We do not accept COD orders. 

Sorry, We Do Not Accept Debit Cards.

Our phone hours are M-F 9 AM – 5:30 PM ET (except holidays)

It is the responsibility of the dealer to check with and comply with any and all state, local and federal laws as applies to concealed and/or deadly weapons.

No product that can be perceived as a weapon should be sold to persons under 18 years of age.

SHIPMENT & ORDERS:

Orders are normally processed and shipped within 2 business days of receipt. This includes air shipments, although we will do our best to get them out sooner when possible.

Check shipments/invoices and report any inaccuracies immediately.  Accounts are allowed 15 days from time of receipt in which to do this.

Accounts are allowed 15 days from date of invoice to report billing problems.

We are not your customer service dept.  Be sure you can handle any & all customer service issues with the consumer.  

We ship to physical addresses only, no PO Boxes.

Freight charges are actual charges by carrier.

Backorders will ship automatically unless specified by dealer.

Products not manufactured by our group of companies are a flat 25% off retail.

Prices are subject to change without notice.

DROP SHIPS:

We offer “blind” drop shipping to all our accounts, there is a nominal $5 fee per package for this service (Continental U. S only). 

RETURNS:

Museum Replicas guarantees every piece it sells for 45 days.  Within this period we will accept returns, credits or exchanges.  If a product is returned for any reason other than manufacturer defect or shipping error on our part a 15% restocking fee will be incurred by the buyer. 

Shipping will only be credited/refunded if there is a manufacturer’s defect or as a direct result of company error (i.e. shipped product incorrectly).

Museum Replicas will honor exchanges only up to 60 days from invoice date. 

No refunds or credits will be accepted after 45 days from date of the invoice.  

All items must be returned with original order including invoice number; please use original packaging when possible or the package may be refused.

If the design should be defective, it will be replaced or credited at no charge to the dealer.

Items received in abused condition will be returned to the dealer at dealer’s expense.

Shipping/selling any item to another party releases Atlanta Cutlery and Museum Replicas of any responsibility for lost or damaged merchandise. Inspect everything before you ship.

Wholesale Links 


Dealer Application

Shipping Updates

Wholesale Price List

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