Museum Replicas and its subsidiaries and affiliates (“Museum Replica”, “we”, “us”) respect your privacy and with the help of this privacy policy, we want you to understand how we collect, use, and share your data, and how you can control it. The Privacy Policy describes the broadest potential use of your personal information throughout our Platform that is consistent with the terms of this policy. However, we may make far less use of your personal information. Unless we link to a different policy or mention otherwise, this Privacy Policy applies when you visit or use our website, or related product or services.
Collection of Your Personal Information
MuseumReplicas.com allows users to access enhanced features by registering on the site. Our registration forms require you to give us contact information like
- your e-mail address
- your password
- your first name
- your last name
- your telephone number
Customer contact information is maintained to provide a more customized experience to our users. Your delivery address and payment data need not be given until you order something. For your order, we need your correct name, address and payment data. We need your e-mail address so that we can confirm receipt of your order and its dispatch. We use your email as a unique identifier in our record system, to verify communications from you, and we may send you newsletters, product catalog, promotion offerings or email that you ask to receive or to tell you about changes to the site. Your contact information may also be used to contact you when necessary for administrative purposes related to your account.
In order to access some features, like adding the products in your cart and buying them, you will be asked to sign in with your login credentials i.e., your e-mail address and password.
Apart from this, we use third-party browser and analytics services like Google Analytics to collect information about your interaction with our website. For instance, we may use Google analytics tools to retrieve information from your browser, including the search engine(s), the site you came from, and the keywords you used to find our site, the pages you view within our site, and some of your browser details like the add-ons and its width and height. We may also use technologies, such as cookies to collect information about the actions you take on the Platform like the pages you view, and the links you click. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your browser type and language, IP address, access times and referring website addresses. We use this data to improve the performance of our website, better understand how the products and services perform on different devices, and provide information that may be of interest to you.
When you receive a promotional e-mail or newsletters from us, we may use analytical tools or similar technologies to determine whether the e-mail has been opened or not and which all links you clicked in the e-mail. This helps us to provide you more focused e-mail communications or other information that is relevant to your interest.
We may also supplement the information we collect with information obtained from other companies. We may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information
Museum Replicas collects and uses your personal information to operate and improve its site and offerings. Your personal data is collected for one or more of the following purposes :
- manage your orders on the site,
- perform customer management operations,
- develop business statistics, conduct market, and behavior studies,
- build and manage sales leads or promotions,
- send promotional information from Museum Replicas. You can unsubscribe at any time to these offers by clicking on the link provided at the bottom of the email sent to you
- comply with our legal and regulatory obligations
We may also use your personal information to communicate with you regarding certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Personal information collected on our site may be stored and processed in our office in the United States of America or any other country in which Museum Replicas or its affiliates, subsidiaries or service providers maintain facilities.
Collecting Your IP Address
Your Internet Protocol (IP) address and other site usage data is used to only gather a broad demographic information. The data helps us serve you better by allowing us to understand how visitors use our services.
Cookies
Our site uses a technology called "cookies," small files stored by your browser to help keep track of the user profile. We use temporary cookies to remember your personal profile for your convenience, to deliver content specific to your needs and interests, and to ensure you don't see the same ad repeatedly. We also use cookies to track user trends and improve areas of our sites that our users find valuable. When you sign in to a site using your credentials, we store your unique ID number, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated so that you will only need to type your password the next time you sign in. These cookies cannot be used to run programs or deliver viruses to your computer. Also, we do not share cookie information with anyone without your permission. In turn, you can delete the " cookies" for which you need to refer to the user's guide for your browser.
Ads
We may use third-party advertising companies to serve ads when you visit our site.
For instance, we may use Google’s remarketing technology. This allows us to display relevant ads based on what pages on the our website you have viewed. Though such advertising will be displayed using cookies, these cookies doesn't record any personal information or identify you personally.
Museum Replicas also uses Google’s DoubleClick’s Remarketing Pixels and Google’s Dynamic Ad Serving. However, if you do not wish to receive this type of advertising from us, you may opt-out of Google’s use of cookies visiting the Ads Preferences Manager, DoubleClick opt-out page and Network Advertising Initiative opt-out page respectively.
Museum Replicas may from time to time utilize Facebook Advertising, Facebook Pixel Re-Marketing, and communications. We do this to understand and deliver ads and make them more relevant to you. Cookies also enable us to learn whether someone who saw an ad on Facebook later visited our website. The ultimate control of the dissemination of information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications resides entirely with Facebook. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.
The third-party vendors, such as Google and Facebook, whose services we use, will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make special offers and continue to market our products to those who have shown interest in our services. Please keep in mind that these sites have their own privacy policies that may be different from ours.
Email Services
We at Museum Replicas has a strict Anti-Spam Policy. We will not sell, lease or rent its e-mail subscriber lists to third parties. If you take advantage of any email features on our sites, you and/or the person you email to may receive email updates as described in the service. Please note that all emails contain the link to help you opt-out of receiving communications from us and our partners.
Order Forms
Our sites use forms for you to request information, products and services and more information from us. Some contact information and unique identifiers are required to process your request. We may also request additional information that we use to improve areas of our site.
Third Party Service Providers
Some of the services available are provided by third party service providers who have their own privacy policies that may be different from ours. You should review the privacy policy of third parties before providing your personal information to them.
Outside Links
While on MuseumReplicas.com, you may be led to other websites. Be aware that other sites may collect data and personal information and operate as per their own privacy practices. Please remember that, once outside of our family of sites, any information you submit is outside of our control.
Sharing of Your Personal Information
Except as described in this Privacy Policy or in our communications to you, we will not disclose your personal information outside of Museum Replicas and its controlled subsidiaries and affiliates without your consent.
To provide you the best products and services, we occasionally team with business partners. When you indicate that you want to receive a product or service, or contact a person or organization, we share the data needed for you to receive what you have indicated. Occasionally, we hire consultants that may need access to our member database to perform their services for us. These business partners may or may not be outside of the European Union. However, we take great care to require that these business partners agree by contract not to use any member information that they may receive access to. Museum Replicas may contract with outside companies to administer our mailing lists or provide retail services. Your personal information may be shared with an outside company for the sole purpose of administering the products, services and programs you have selected.
Museum Replicas and its affiliates may disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the requirements of the law or comply with governmental orders, court orders, or legal process served on Museum Replicas or its affiliates; (2) protect and defend the property or rights of Museum Replicas, and its affiliates or users.
Your Security
Museum Replicas committed to protecting the security of your personal information. We have taken the following important measures to protect against loss, misuse or alteration of your personal information. First, we store no financial information or similar sensitive information on our site. The personal data we do store on our system is protected by firewall and password. Our network firewall is a combination of hardware and software designed to keep unauthorised users from accessing our network. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. The password you select, along with your unique email address, prevents others from accessing your information. We suggest that you do not disclose your password to anyone. Also, if you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Choice/Opt-out
Museum Replicas provides you the opportunity to opt out of receiving communications from us as well as our partners. To remove your personal information, users can send a request via the "Comments" feature and by typing "unsubscribe" in the "Additional Comments" section, or unsubscribe via the ‘Opt-Out’ link that is included at the bottom of every MuseumReplicas.com email you receive.
Correct or Update Your Information
If desired, you may access your personal information by contacting us on the coordinates given below. You can update or change your personal information for a particular tool by going to "Your Account" section of the site and following instructions to update your information or you can contact us for the same.
Duration of retaining your personal information
We will retain your information for as long as is necessary to provide you with the services that you have requested from us. In case you want to deactivate your user account, you contact us on custserve@museumreplicas.com. However, we may continue to store archived copies of your personal information for legitimate business purposes and to comply with the law.
If you don’t have an existing user account on our site, you will still be required to provide the necessary information like your name, email, postal address and phone number to order a catalog from us. We store this information for a minimum of 60 days from the date of ordering.
We also collect personal information when you contact us, send us feedback, post material to our website or on our social media accounts. Such information is also stored for a minimum of 60 days from the date of posting.
Please note that in order to handle your return request (if any), we need to store your financial details at least for 60 days from the item reaching you. Without this data, processing the return requests could be a hassle as you would need to provide your payment details all over again to proceed with the request.
Contacting Us
If you have questions or concerns about our privacy policy or if at any time you feel that Museum Replicas has not adhered to this policy, send a message through the "Contact Us" feature of MuseumReplicas.com, reach out to us on our web chat, or call us on +1 800 883 8838 and we'll do our best to determine any problem and quickly respond.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date of this statement. If there are material changes to this statement or in how Museum Replicas will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how we are protecting your information.
This privacy policy does not extend to any information that is inherent in the operation of the Internet, and therefore beyond the control of Museum Replicas, and is not to be applied in any manner contrary to applicable law or governmental regulation. We reserve the right at our discretion to make changes to this policy at any time.